We make every effort to dispatch parcels from our warehouse as quickly as possible and have them delivered as soon as the next day, while keeping shipping costs as low as possible. To achieve this, we collaborate with multiple shipping companies, and our warehouse operates until 18:00 every day. OUR DELIVERY OFFER INCLUDES: standard, pallet, and oversize shipments throughout the country, express shipments with a guaranteed delivery time, including Saturdays, local transport within Poznań, delivery of products with our own transport, one-off or as regular weekly deliveries, rail and air shipments, international shipments. FREE DELIVERY:  For orders over 500 zł (net amount after discount), delivery is carried out at Albeco’s expense. NOTE: Free shipping covers domestic shipments with standard dimensions only; it does not include shafts and long linear motion components, or parcels weighing over 30 kg. Not applicable to COD shipments and Saturday deliveries. DOMESTIC DELIVERIES: We work with many shipping companies and offer the option for the customer to choose the delivery service. We reserve the right to select the carrier, especially when the customer is entitled to free delivery or when products have non-standard dimensions. Our primary carrier is DHL. We encourage choosing this company also for freight-collect shipments (recipient pays). .rate-tables { font-family: Arial, sans-serif; max-width: 1100px; } .rate-tables .tbl { width: 100%; border-collapse: collapse; margin: 18px 0 28px; border: 2px solid #003366; /* granat */ } .rate-tables .tbl caption { caption-side: top; font-size: 1.2em; font-weight: bold; color: #003366; padding: 10px 0; } .rate-tables th, .rate-tables td { border: 1px solid #0055aa; /* niebieski */ padding: 8px 12px; text-align: center; vertical-align: middle; } .rate-tables thead th { background: #003366; /* granatowy header */ color: #fff; text-transform: uppercase; font-weight: bold; white-space: nowrap; } .rate-tables tbody tr:nth-child(even) { background: #f4f8ff; /* delikatny niebieski */ } .rate-tables tbody tr:hover { background: #e0ecff; /* podświetlenie wiersza */ } .rate-tables .limits td { background: #eaf3ff; /* jasnoniebieskie tło dla wiersza z limitami */ color: #003366; font-weight: normal; } .rate-tables .note { font-size: 0.9em; color: #003366; line-height: 1.4; margin-top: -12px; } /* Responsywność */ @media (max-width: 768px) { .rate-tables th, .rate-tables td { padding: 6px 8px; font-size: 14px; } } Domestic standard shipments (net prices) Standard DPD DHL GLS Weight / dimensions max length 2500 mm max length 1000 mm, flat parcel base max length 2000 mm, max diameter 100 mm up to 31.50 kg 18 zł 18 zł 18 zł 31.50 kg - 40 kg1) 32 zł — — 40 kg – 50 kg1) 38 zł — — Notes: 1) When dispatching a parcel weighing more than 31.5 kg, please ensure assistance to the courier during unloading. Additional services (net prices) Service DPD DHL GLS Delivery by 9:00 or 10:00 +60 zł +60 zł - Delivery by 12:00 +30 zł +30 zł - Saturday delivery +15 zł - - COD surcharge +10 zł +10 zł +10 zł Same-day shipping surcharge for orders placed after 15:00. See details of the "Shipments until 18:00" service. +8 zł +8 zł +8 zł RABEN PREMIUM 24h – oversize and special shipments (net prices) pallet up to 300 kg pallet from 301 - 500 kg pallet from 501 - 700 kg 200 l drum 120 zł 150 zł 170 zł 95 zł Long items Net prices Tube up to 3 m, max 50 kg 95 zł Crate up to 3 m (max 40x40x300 cm), max 250 kg 145 zł Crate up to 3 m (max 40x40x300 cm), max 500 kg 170 zł Greases and oils Net prices Single packages of greases and oils up to 30 kg, excluding ADR dangerous goods (no additional packaging – label affixed directly to the container) 49,99 zł Cases requiring multiple parcels or an individual quotation: GREASES Greases in packages over 1 kg (buckets) are not combined with other items due to the risk of damage to the grease container. All greases and adhesives purchased in quantities above approx. 20 pcs may be shipped in several parcels due to large volume. Small adhesives and greases may be added to the shipment.  LINEAR COMPONENTS Up to approx. 4 guides or shafts up to 100 cm in length may be shipped together with a small amount of other items; otherwise linear components are packed in a separate parcel. Shafts and guides up to 2.5 meters are shipped via DPD; items over 2.5 m require an individual quotation. BELTS Larger quantities of belts require packing consultation due to volume, likewise when an order includes items from other product groups. OVERSIZE All products with a diameter over 80 cm that do not fit on a 0.8 x 1.2 pallet require an individual quotation. Other services OWN TRANSPORT There is also the option of express delivery with our own transport within the country, subject to individual arrangements. CITY SERVICES Within Poznań, we deliver shipments via MOTOKURIER. Cost depends on the delivery address. CONDUCTOR SHIPMENTS Pickup from Albeco Plewiska and dispatch via a train conductor shipment to the indicated train: For shipments up to 10 kg – 180 zł net For shipments from 10 kg to 20 kg – 210 zł net. Details: https://www.intercity.pl/en/site/for-passengers/offers/rail-mail INTERNATIONAL DELIVERIES: .merged-pricing { width: 100%; max-width: 1100px; border-collapse: collapse; margin: 20px 0; font-family: Arial, sans-serif; border: 2px solid #003366; /* granatowy */ } .merged-pricing th, .merged-pricing td { border: 1px solid #0055aa; /* niebieski */ padding: 8px 10px; text-align: center; vertical-align: middle; white-space: nowrap; } .merged-pricing thead th { background: #003366; /* granat */ color: #fff; font-weight: bold; } .merged-pricing thead tr:nth-child(2) th { background: #eaf3ff; /* jasne, delikatne niebieskie tło */ color: #003366; /* granatowy tekst dla kontrastu */ font-weight: normal; /* niepogrubione */ text-transform: none; /* bez wersalików */ } .merged-pricing tbody tr:hover { background: #e0ecff; } .merged-pricing caption { caption-side: top; font-size: 1.2em; font-weight: bold; color: #003366; padding: 10px; } .note { font-size: 0.9em; color: #003366; margin-top: 8px; line-height: 1.4; } .pair { display: inline-block; min-width: 75px; } .pair b { display: inline-block; min-width: 36px; text-align: right; margin-right: 6px; color: #003366; } International delivery price list by country and weight brackets with separate prices for two carriers – TNT Economy and UPS Standard (prices in EUR) Country 0–5 kg 5–10 kg 10–20 kg 20–30 kg 30–50 kg TNT UPS TNT UPS TNT UPS TNT UPS TNT UPS Austria 13 14 16 14 19 18 25 20 — 28 Belgium 13 16 16 16 19 19 25 22 — 36 Bulgaria 13 16 18 16 21 20 25 24 — 30 Croatia 13 16 18 16 21 20 25 24 — 32 Czechia 12 13 16 13 18 15 22 18 — 26 Denmark 13 16 16 16 19 19 25 22 — 30 Estonia 13 16 18 16 21 18 25 22 — 30 Finland2) 13 16 18 16 21 19 25 22 — spr France 13 16 18 16 20 20 25 22 — 30 Greece 13 16 18 16 21 20 26 24 — 32 Spain 13 16 18 16 21 20 26 24 — 32 Netherlands 13 16 16 16 19 20 25 22 — 30 Ireland 13 16 18 16 22 20 26 24 — 32 Lithuania 12 16 16 16 18 18 22 22 — 30 Luxembourg 13 16 18 16 20 18 25 22 — 30 Latvia 13 16 18 16 21 18 25 22 — 30 Germany 12 16 16 16 18 18 21 21 — spr Portugal 13 16 18 16 21 20 26 24 — 32 Romania 13 16 18 16 21 20 25 22 — 32 Slovakia 12 13 16 13 18 15 22 18 — 26 Slovenia 13 16 18 16 21 20 25 22 — 32 Sweden 13 16 18 16 21 19 25 22 — 32 Hungary 12 13 16 13 18 15 25 18 — 28 United Kingdom 20 21 24 21 26 25 30 28 — 35 Italy 13 16 18 16 21 20 25 24 — 32 Notes: 2) An additional fee of 22 EUR is charged for delivery to the following postal codes: 21630-22950, 39750-44970, 52720-86999, 87000-99999   table { width: 80%; border-collapse: collapse; margin: 20px 0; font-family: Arial, sans-serif; border: 2px solid #003366; /* granatowy */ } th, td { border: 1px solid #0055aa; /* niebieski */ padding: 8px 12px; text-align: center; } th { background-color: #003366; color: #ffffff; text-transform: uppercase; font-weight: bold; } tr:nth-child(even) { background-color: #f4f8ff; } tr:hover { background-color: #e0ecff; } caption { caption-side: top; font-size: 1.2em; font-weight: bold; color: #003366; padding: 10px; } .pricing-table { width: 80%; border-collapse: collapse; margin: 20px 0; font-family: Arial, sans-serif; border: 2px solid #003366; /* granatowy */ } .pricing-table caption { caption-side: top; font-size: 1.2em; font-weight: bold; color: #003366; padding: 10px; } .pricing-table th, .pricing-table td { border: 1px solid #0055aa; /* niebieski */ padding: 8px 12px; text-align: center; white-space: nowrap; } .pricing-table thead th { background-color: #003366; /* granatowy */ color: #ffffff; text-transform: uppercase; font-weight: bold; } .pricing-table tbody tr:nth-child(even) { background-color: #f4f8ff; /* delikatny niebieski */ } .pricing-table tbody tr:hover { background-color: #e0ecff; /* podświetlenie wiersza */ } /* Prosty wariant responsywny */ @media (max-width: 768px) { .pricing-table { width: 100%; font-size: 14px; } .pricing-table th, .pricing-table td { padding: 6px 8px; } } .pricing-table { width: 80%; border-collapse: collapse; margin: 20px 0; font-family: Arial, sans-serif; border: 2px solid #003366; /* granatowy */ } .pricing-table caption { caption-side: top; font-size: 1.2em; font-weight: bold; color: #003366; padding: 10px; } .pricing-table th, .pricing-table td { border: 1px solid #0055aa; /* niebieski */ padding: 8px 12px; text-align: center; } .pricing-table thead th { background-color: #003366; /* granatowy */ color: #ffffff; text-transform: uppercase; font-weight: bold; } .pricing-table tbody tr:nth-child(even) { background-color: #f4f8ff; /* delikatny niebieski */ } .pricing-table tbody tr:hover { background-color: #e0ecff; /* podświetlenie wiersza */ } /* Prosty wariant responsywny */ @media (max-width: 768px) { .pricing-table { width: 100%; font-size: 14px; } .pricing-table th, .pricing-table td { padding: 6px 8px; } } Any additional questions? We are happy to answer any questions or concerns related to the delivery of our products. Do you need an urgent delivery and don’t see a suitable option above? Contact us.

Does the product price include shipping costs? No. The delivery cost is calculated and added separately to the entire order. Does the price include a discount? The prices shown in our online store present the basic net price. If the Customer is logged in in the account and has been granted a discount, the final price is also displayed, below the original, base price of the product. What is a permanent discount and what is an internet discount? A permanent discount is a discount for regular customers of our company, it is taken into account with each order of a given customer, regardless of the method of placing the order and the availability of goods. The amount of the permanent discount is granted individually based on the cooperation so far, the volume and value of purchases and the timeliness of payments. An online discount is granted to all customers, but only for orders placed via the online store and for products available from the warehouse. The value of the internet discount is fixed at 5%. The discount is combined with the permanent discount. The discounts can sum up. How can I get a permanent discount? A permanent discount is granted to regular customers and depends on the volume of purchases made and the timeliness of payments. For one-time large orders, it is also possible to negotiate a discount ar a special price. For discounts, please contact our office. Is VAT included in the prices? No, we present the net prices - they do not include VAT.

Return of goods We encourage you to use the electronic ALBECO RETURN FORM. Returns submitted via the on-line return form will be considered as a priority. Please send the returned product to the address of the Albeco headquarters: Albeco sp. z o.o. ul. Południowa 71 62-064 Plewiska Warranty for purchased products: We guarantee the highest quality of our products in terms of materials and workmanship. Factors influencing the granting of a warranty are mounting method way of lubrication work environment In many cases these factors are unknown and difficult to pin down. Therefore, we cannot provide a clear, permanent guarantee of product lifetime. Each case of granting a product warranty is considered individually by our employees, if necessary, also by the supplier. Conditions for granting the return of goods: Albeco Sp. z o.o. guarantees the right to return the purchased goods within 14 calendar days from the date of its delivery. Only unused, undamaged, complete, undamaged goods, goods returned with the original packaging are subject to return. Acceptance of a return of goods is possible only on the basis of a paper RETURN FORM IN ALBECO and RETURN FORM ON-LINE available on the Client's account in the tab: Your account Returns of goods.     The return of the goods is accepted only on the basis of a correctly completed return form sent via the website or with the returned product. Only goods purchased from the warehouse are subject to returns, goods imported on request are not subject to returns. Goods from the following groups are not eligible for return: plumber, adhesives and lubricants, mounting accessories, heaters, pullers, pneumatics, measuring instruments diagnostics due to the inability to verify whether the mentioned device and accessories have been used or not damaged (e.g. overloaded). PLEASE NOTE: The goods must be delivered at their own expense - we do not accept shipments sent back at our expense or cash on delivery Standard orders with a value above PLN 500 net are sent at the expense of Albeco. If, after returning the goods, the invoice value drops below PLN 500, a VAT invoice will be issued to cover the costs of transport. The returned goods should be carefully packed in a cardboard box, a protective envelope or delivered in person to the Albeco branch where it was purchased. Upon receipt of the return, a correction invoice is sent with the request to return a signed copy. A refund is made upon receipt of a signed copy of the correction invoice. In case of further doubts please contact our representative.

ALBECO COMPLAINT FORM   QUALITY CLAIM (e.g. when the bearing was damaged for reasons beyond the customer's control). contact us by phone or e-mail and provide a detailed description of the situation (each complaint is unique, our representative will guide you through the complaint process and take care of your satisfaction) we carefully consider each complaint, and the goods found to be defective are sent back to the manufacturer for testing and determination of the causes of the defective work we require the returned product to be delivered complete (bearing with all rings, seals, balls) and with filled in  ALBECO COMPLAINT FORM TRADE COMPLAINT (e.g. when I received bearings with a different dimension) . prepare the invoice number and the name of the assortment item contact us by phone or e-mail describe the situation in detail (the inconsistency will be agreed with the person issuing the invoice - their personal data is given at the bottom of the invoice on the right) After acceptance and internal approval, the application will be processed and any missing or non-conforming assortment or invoice correction will be sent back immediately. DAMAGED SHIPMENT Your shipment is damaged?   We make every effort to ensure that the highest quality goods we ship are equally well-protected during shipment. However, defects or mechanical damage may occur during delivery. This should be reported to the shipping company's representative in accordance with the procedures, deadlines, and on the form required by the shipping company. It is essential to note on the document that the shipment is damaged.   In case of further doubts please CONTACT OUR OFFICE

PRIVATE POLICY Dear customers, In relation to the use of our products and services, you entrust us with your personal data. It is our duty to ensure the security of personal data provided to us and their proper use. This Privacy Policy governs the processing and protection of personal data in connection with the use of our website together with the online store www.albeco.com.pl. We ensure that our company strictly observes the policy of personal data security. ADMINISTRATOR AND INSPECTOR OF PERSONAL DATA PROTECTION The Administrator of your personal data is the company Albeco sp. z o.o. with headquarters in Plewiska, ul. Południowa 71, REGON number: 008328540, registered by the District Court - Poznań Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under KRS number: 0000355926. Data from our Data Protection Inspector As part of Albeco sp. o.o., pursuant to art. 37 RODO, we have appointed a person responsible for the function of the Inspector of Personal Data Protection (hereinafter: the Inspector). Contact The company Albeco sp. z o.o. has set one contact point for all personal data issues. To contact us regarding personal data, please write to [email protected] or send a letter by post to the address Albeco sp. z o.o. ul. Południowa 71, 62-064 Plewiska with the inscription "Personal data". ACQUIRING AND PROCESSING PERSONAL DATA How do we get data? We collect personal data from you through our Website and the contact forms published on it. Providing the data is necessary when registering on our Website, as well as to subscribe to our newsletter. We also collect data by storing information in text files stored in the User`s device (cookies). The scope and purpose of our use of personal data We collect, process and store the personal data and information to the extent justified by the services provided. The data includes: • first name and last name, • e-mail address, • information about the computer, the use of the Website and the number and time of its visit, as well as connection parameters (including IP address, geographic location, browser type and version, operating system, referring source, length of visits, page views and navigation paths on the Website) . • information sent to us due to the use of our Website or generated while using these services, • information sent to us directly or through the use of the Site, • any other information or personal information you have voluntarily provided to us. We process all personal data provided to us in accordance with the applicable law. We process the personal data provided to us only for the purpose and scope for which you have consented. We only collect personal information provided to us voluntarily. In some cases, voluntarily providing us with personal information may be necessary to provide services. Not consenting to their processing may result in limited access to our services. We will use the personal data provided to us for the purposes of: • Doing business We process your personal data primarily for the purpose of carrying out activities including consultancy, offering, sale and delivery of products and services. Leaving your data allows you to order products and services through the Website. • Information purposes Your data is processed in order to answer questions asked to us via the forms on the Website or by e-mail, as well as to send notifications regarding the progress of the contract. • Marketing goals We process your personal data for our marketing purposes, which means in particular sending e-mails with commercial information about products and services. • Recruitment We conduct the recruitment process in connection with the CV or other application documents sent to us. SHARING PERSONAL DATA We provide personal data provided to us to third parties only after your consent. You will be informed about the necessity of making this data available to a third party. You have the right not agree to the disclosure of your personal data to such entities. We may share your personal data with our employees, associates, subcontractors, suppliers, insurers, but only to the extent that it will be necessary for us to achieve the objectives set out in this Privacy Policy. These persons are required to keep such data confidential. The personal data provided to us may be made available to a third party only within the limits permitted by law. We may disclose your personal data to third parties, in particular: • expressing your consent to such disclosure, • when it results from the applicable provisions of law, • when we are obliged to do so by virtue of a court decision or decision of another competent authority, in connection with pending proceedings conducted by competent authorities, The personal data provided to us may be stored, processed by us and transferred between any countries and locations in which we operate to enable us to use such data in accordance with the principles of this Privacy Policy. ACCESS TO PERSONAL DATA We provide you with the right to access personal data at any time, so you can modify or correct it. You also have the right to request an update or complete removal of your personal data by us. Such request should be sent to [email protected]. Please be assured that we will take appropriate action immediately to comply with your request, provided it complies with applicable law. You can contact us at any time to find out if and how we use or intend to use your personal information. SECURITY OF PERSONAL DATA We use appropriate procedures and use appropriate technical means to protect personal data against loss, unauthorized access by third parties, improper use, alteration or destruction. However, despite the actions taken by us, with the utmost diligence, it is not possible to completely protect personal data from all existing threats. We store your personal data on servers protected in a proper way. We will only process your personal data for a period of time necessary to achieve the objectives set out in this Privacy Policy or until you request that we delete your data. INFORMATION ON COOKIES We use cookies. Cookies are computer data, in particular text files, stored in the users end device and are intended for the use of websites. These files allow to recognize the users device and properly display the website adapted to his individual preferences. Cookies usually contain the name of the website from which they originate, their storage time on the end device and a unique number. The site uses cookies to customize its content to the users preferences and optimize it in terms of usability. These files are also used to create anonymous, aggregated statistics, allowing analysis of how to use websites, which contributes to the improvement of their structure and content, excluding personal identification of the user. We use two types of cookies: • session - being temporary files, stored in the users end device until the user leaves the website, logs out or disables the web browser • permanent - being permanent files, stored in the users end device for the time specified in the cookie file parameters or until they are manually removed by the user. Personal data collected via cookies can be collected only to perform specific functions for the user. Such data is encrypted in order to prevent unauthorized users from accessing them. Managing cookie files Software used for browsing websites usually by default allows the placement of cookies on the end users device. Website users may change the settings in this regard, so as to block the automatic handling of cookies in the browser or to inform about the inclusion of cookies on the device of use. Detailed information on this subject is provided in the documentation of the web browser. Please be advised that restrictions on the use of cookies may affect some of the functionalities available on our Website, and in some cases may completely prevent the use of the Website. Cookie files are placed in the end users device and may also be used by advertisers and partners cooperating with us. The links on our Site may redirect you to other websites, e.g. our suppliers websites. We encourage you to read the privacy policy of companies cooperating with us. Cookies may be used by advertising networks to display advertisements suited to the way you use our Website. For this purpose, they may retain information about the users navigation path or time remaining on the Website. In order to manage cookie settings, select the appropriate web browser, and then follow the instructions. CHANGES IN PRIVACY POLICY We reserve that we may make changes to this document. The new version of our Privacy Policy will be published on our Website each time.