Good returns

Return of goods

We encourage you to use the electronic ALBECO RETURN FORM. Returns submitted via the on-line return form will be considered as a priority.

Please send the returned product to the address of the Albeco headquarters:

Albeco sp. z o.o.
ul. Południowa 71
62-064 Plewiska

Warranty for purchased products:

We guarantee the highest quality of our products in terms of materials and workmanship. Factors influencing the granting of a warranty are

• mounting method
• way of lubrication
• work environment

In many cases these factors are unknown and difficult to pin down. Therefore, we cannot provide a clear, permanent guarantee of product lifetime. Each case of granting a product warranty is considered individually by our employees, if necessary, also by the supplier.

Product Return Policy:

Albeco Sp. z o.o. guarantees the right to return the purchased goods within 14 calendar days from the date of its delivery.

• Only goods that are unused, undamaged, complete, and returned in their original packaging are eligible for return.
• Acceptance of a return of goods is possible only on the basis of a paper RETURN FORM IN ALBECO and RETURN FORM ON-LINE available on the Client's account in the tab:
• Your account
• Returns of goods.

• The return of the goods is accepted only on the basis of a correctly completed return form sent via the website or with the returned product.
• Only goods purchased from the warehouse are subject to returns, goods imported on request are not subject to returns.
• Goods from the following groups are not eligible for return:
  • plumber,
  • adhesives and lubricants,
  • mounting accessories,
  • heaters,
  • pullers,
  • pneumatics,
  • measuring instruments
  • diagnostics

due to the inability to verify whether the mentioned device and accessories have been used or not damaged (e.g. overloaded).

High-speed (precision) bearings whose packaging has been opened are also not eligible for return. To be eligible for return, the original tapes and manufacturer's seals must be intact, and the airtight packaging must be factory-sealed.

PLEASE NOTE:

• The goods must be delivered at their own expense - we do not accept shipments sent back at our expense or cash on delivery
• The returned goods should be carefully packed in a cardboard box, a protective envelope or delivered in person to the Albeco branch where it was purchased.
• Upon receipt of the return, a correction invoice is sent with the request to return a signed copy.
• A refund is made upon receipt of a signed copy of the correction invoice.

In case of further doubts please contact our representative.